Return & Exchange Policy
We understand that sometimes you don’t want an item you purchased - so we offer you a grace period of 15 days to return your item.
To be eligible for a return, your item must be in perfect condition, the package should be intact , and all accessories must be included. To complete your return, we require the original receipt.
To return your item, simply visit the store where you purchased it or contact us via email at firstname.lastname@example.org o r call us on+965 1889991 .
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 6 weeks.
Late or missing refunds
If you haven’t received a refund after 6 weeks, please contact us at email@example.com or call us on +965 1889991.
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and a customer service representative will be coordinating the exchange.